For over 20 years, Dianne Taylor has assisted Zarmac clients, answering client questions and providing smooth transitions, and as an invaluable resource for our group plan administrators.
Zarmac Benefits has been providing benefit programs for companies over the last 20 years. Our determination to “treat the customer the way we would like to be treated” accounts for our nearly 100% client retention rate. It is very satisfying that our first group benefit customers are still our clients today!
At Zarmac our business is really quite simple. We meet with a company and listen to what they would like to accomplish with a benefit package. Once we clearly understand the goals of the company and the financial resources available, we help them to map out an effective strategy to meet these targets, and maximize the use of the premium dollars available.
In the early years, we had used traditional insured programs almost exclusively to solve our client needs. However, a number of exciting new options have become available in the benefits world to help our clients keep their employees happy. Our HealthCount program is one of these new approaches to providing benefits.
While it is very important to be current, we believe that most successful businesses are not built on “cutting edge” technology, or new age business ideas. After all, call centres are the result of this type of thinking, but it’s hard to find a customer who likes them! It is our belief that successful companies are built on a keen interest in being responsive when your clients need you the most.